Junior IT Operations Executive (Mandarin Speaker)
Techsavvy Sdn Bhd Kuala Lumpur Full-time
Bachelor's Degree in Computer Science, Information Technology, or related field (or equivalent experience). Advanced degree or relevant certifications are a plus.
- Language proficiency: Mandarin and English.
- At least 1 year experience in Management Information System or Operator.
- Experience in working with operating systems that are based on the Unix or Linux base.
- Experience in create, configure, and maintain at least two monitoring tools (such as snmp, cacti, nagios, zabbix, grafana, prometheus, etc.)
- Basic Networking skill and Attention to Details.
- Familiar with HA & App SLB structure.
- Familiar using ELK, Redis, Grafana.
- Assist in the daily operations of the IT department and ensuring that systems and networks are running smoothly, ensure system up-time and maintenance of the system operation.
- Experience in CPU, memory, hard disk, and database usage monitoring.
- Collect issues and escalate problems to upper levels
- First-line problem handling, identifying the root cause of issues, and troubleshooting
- Willingness to participate in the 24/7 shift service.
- To assist the implementation and enhancement of IT Infrastructure and Operations projects.
- Accessibility - Office near LRT & MRT Station.
- Trendy and Comfortable Working Environment. Work Life Balance
- Annual Leave, Medical Leave, Hospitalization Leave, Maternity Leave, Paternity Leave & Compassionate Leave, etc.
- EPF/SOCSO
- Medical Claim, Performance Bonus, Attendance bonus, Shift allowance,etc.
- Group hospitalization and Surgical Insurance
- Training Provided
- 5 days/week，9 hours/day including 1 hour break
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