Head of HR Operations & HRIS New

This role will oversee payroll, HR operations, HR systems, and budgeting, while driving a shift from manual processes to a more automated, scalable HR infrastructure. The ideal candidate is hands-on, detail-oriented, and experienced in HRIS implementation and payroll transformation, particularly within large workforce environments.

Responsibilities:

1. HR Operations Leadership

• Lead and manage end-to-end HR Operations, including onboarding, employee lifecycle, and HR administration
• Drive operational efficiency and standardisation across HR processes
• Identify and resolve current process gaps, particularly areas with high error rates
• Manage and develop a team of HR Operations professionals

1. Payroll Management

• Oversee end-to-end payroll operations, ensuring accuracy and compliance
• Manage payroll for rank-and-file employees at scale
• Review and optimise payroll processes to reduce errors
• Lead potential transition to payroll outsourcing model, including vendor management and governance

1. HRIS & Systems Transformation

• Own and manage HR systems
• Lead HRIS implementation project in collaboration with external consultants
• Evaluate and work with shortlisted vendors
• Drive system adoption, data accuracy, and process automation
• Ensure HR systems support business scalability and reporting needs

1. Budget & Governance

• Manage and oversee the HR budget
• Ensure cost efficiency across HR operations and systems
• Strengthen governance, compliance, and audit readiness

1. Transformation & Continuous Improvement

• Lead the shift from highly manual processes to automated workflows
• Act as a change agent, improving HR service delivery and employee experience
• artner with leadership to align HR operations with business needs
• Promote a positive workplace culture aligned with company values

Job Requirements:

• Bachelor's degree in Human Resources, Law, Business Administration, or related field
• Minimum 10 years of experience in HR Operations preferably within financial services, banking, or multinational environments
• Proven track record in HRIS implementation and transformation projects
• Strong expertise in rank-and-file payroll in large workforce environments
• Experience working in MNCs or complex, high-volume organisations
• Familiarity with HR systems (experience beyond current system is acceptable)
• Highly detail-oriented with strong focus on accuracy
• Comfortable being hands-on (50%) while also leading strategically
• Strong problem-solver with ability to fix broken processes
• Able to manage ambiguity and drive change in evolving environments
• Strong stakeholder management and vendor management skills