Claims Executive
Manpower Staffing Services (Malaysia) Sdn. Bhd. Kuala Lumpur
Bachelor’s degree in Business, Finance, Insurance, or related field
- Minimum 1–3 years of experience in insurance claims handling (fresh graduates may be considered for junior roles)
- Strong understanding of insurance policies and claims procedures
- Good analytical and problem-solving skills
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
Key Responsibilities:
- Review, assess, and process insurance claims in accordance with policy terms and conditions
- Investigate claims by gathering relevant documents, statements, and evidence
- Liaise with policyholders, agents, adjusters, and third-party service providers
- Ensure accurate and timely claims settlement within approved authority limits
- Identify potential fraud cases and escalate for further investigation
- Maintain proper documentation and update claims records in the system
- Provide clear communication and updates to customers on claim status
- Ensure compliance with internal guidelines and regulatory requirements
- Annual Leave
- Training Provided
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- 5 Working Days
- Medical Insurance
- Flexible Working Hours
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