Senior Executive/Executive Campaign & Client Success (Media & Creators)
About Us
Hepmil Malaysia is a digital content and creator agency that connects brands with Gen Z and young millennials through hyper-localized, entertaining content. Home to pages like MGAG and Hepmil Creators’ Network (HCN), we help brands engage audiences with content that’s proudly local, proudly ridiculous, and always relatable.
Since 2015, MGAG has become one of Malaysia’s fastest-growing Gen Z and millennial comedy brands, reaching more than 9 million users monthly. Hepmil Creators’ Network (HCN) is a creator agency that connects brands with over 1,000 TikTok creators across Southeast Asia — powering hyper-local, entertaining content that resonates with audiences while delivering results for brands.
We’re looking for a Senior Client Success Executive/ Client Success Executive to grow the business with local advertisers and agencies.
Responsibilities- Serve as the primary point of contact for HCN creators by assigning jobs and leading in creation of proposals.
- Create proposals for incoming client campaigns by working with HCN’s creators in developing content that meet client’s objectives
- Maintain rapport with HCN creators and key accounts to scale business growth on behalf of the company
- Prepare campaign reports and advise clients on key learnings/recommendations
- Accomplish marketing and sales objectives by planning, developing, implementing and executing content plans on our creators’ platforms
- Manage accounts by ensuring brands’ objectives and timelines are met, overseeing creative development and video production and ensuring smooth delivery of deliverables.
- At least 2-4 years of experience in Accounts Servicing or graduated from Marketing/Communications or equivalent.
- Strong understanding and interest in advertising and media industry, consumer trends on social media.
- Strong understanding of social media platforms, especially TikTok and YouTube.
- Passionate about new media and digital content, with strong interest in social media content creation.
- Strong presentation, interpersonal, organizational and business-judgement skills.
- An appetite for changes, empathetic and proactive.
- Strong negotiation skills and interpersonal skills and comfortable with creator/client facing role
- Able to manage tight deadlines with strong project management skills