Education Counsellor, Student Engagement (International)

Your primary responsibilities will be:

• To provide effective counseling services to students, who are looking for admissions in colleges and universities in Malaysia, Australia, New Zealand, the UK and Ireland.
• To liaise with counterparts from colleges and universities for student counselling and admission.
• Handle and follow up closely on all walk-ins, email inquiries, incoming calls, and leads from recruitment activities promptly and effectively, ensuring all inquiries have a high conversion rate into applications and enrollments.
• Provide assistance and advice to students on course applications, visa applications, accommodation, scholarships, travel arrangements, and any other after-sales services, ensuring a smooth and supportive experience throughout their journey.
• To support and execute all activities with regards for enrolment such as admission registration, Scholar Search (annual events), school visits and other related events.
• To maintain good product knowledge of the tertiary education industry, institution offerings, as well as career & study pathways.
• To achieve the targets set by the Company in terms of student engagement and enrolment (commission based on target achieved).
• Collaborate with the team to share best practices and enhance overall performance
• Perform any other duties as directed by the management.

Requirements:

• Bachelor’s Degree preferably in education, counseling, psychology, communication, marketing, but all other fields of studies are encouraged to apply.
• Candidates with 2 years and above working experience in education consulting or study abroad advising will be highly considered.
• Fluent in English is essential and proficiency in Chinese (Mandarin) is advantageous.
• Eager and committed to achieve targets.
• Excellent work ethics.
• Excellent communication & interpersonal skills.
• Willing to work overtime during peak period (after exam results).
• Willing to answer priority messages at night from students.
• Willing to work on weekends and travel for Scholar Search events when it’s required & as scheduled.
• Be able to travel and work on-site in the office (Bandar Sunway).

Remuneration & Benefits:

• Basic Salary: RM4,000 per month (minimal experience) - RM7,000 (maximum)
• Attractive Commission: Upon achievement of target
• Transportation/Parking at office: RM120 (claimable)
• Annual Leaves: 15 days
• Birthday gift voucher
• Medical Outpatient: RM500 (claimable upon confirmation)
• Hospitalisation insurance coverage (upon confirmation): RM50,000
• Bonus upon achieve target & by management discretion