Senior Business Analyst Consultant - ref. y6547903
Hiredly X Subang Jaya Full-time
Lead collaboration with stakeholders to gather, validate, and document business requirements, ensuring alignment with strategic objectives and a deep understanding of business needs.
- Analyze and re-engineer business processes, identifying inefficiencies and recommending solutions that deliver measurable improvements and operational excellence.
- Develop and present solution proposals, including effort estimates and costbreakdowns, ensuring alignment with business needs and technical feasibility; work closely with stakeholders and customers to secure buy-in and approval forimplementation.
- Drive solution design by translating business requirements into technical specifications and working closely with IT and development teams to ensure feasibility and alignment with architectural standards.
- Create and manage comprehensive documentation, including process flows, user stories, functional and technical specifications, SOPs, and training guides.
- Plan and lead User Acceptance Testing (UAT) to validate that implemented solutions meet business requirements and quality standards; coordinate resolution of identified gaps.
- Monitor and report project status, risks, and issues, providing proactive guidance and strategic recommendations to stakeholders throughout the project lifecycle.
- Act as a strategic partner to business units, proactively identifying improvement opportunities, leading enhancement planning discussions, and facilitating prioritization of initiatives.
- Advise and guide delivery teams on conceptual and technical solution design, ensuring coherence with enterprise architecture and alignment with evolving business goals.
- Evaluate and recommend system upgrades or enhancements in response to user needs, regulatory requirements, or evolving business priorities.
- Liaise with external software vendors, managing communications around system updates, upgrades, performance issues, and product roadmaps.
- Ensure strict adherence to data privacy and confidentiality standards, safeguarding sensitive business and customer information in all interactions and deliverables.
- Perform other strategic or analytical tasks as assigned by management, contributing to the overall effectiveness of the organization.
- Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
- Minimum of 5–7 years’ experience in business analysis, project delivery, or business transformation roles.
- Experience in stakeholder management, process reengineering, and technology implementation.
- Strong analytical and critical thinking skills with excellent communication abilities.
- Proficiency with BA tools (e.g., JIRA, Confluence, Microsoft Visio, SQL, Power BI).
- Experience in Agile/Scrum environments and working with cross-functional teams.
- Certified Business Analysis Professional (CBAP), PMI-PBA, or equivalent.
- Agile certifications (e.g., CSM, CSPO) and/or Lean Six Sigma (Green/Black Belt) are advantageous.
Kuala Lumpur, 15 km from Subang Jaya
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