Sales operations manager (modern trade - key account channel)

We are currently looking for a Sales Operations Manager (Modern Trade - Key Account Channel) for a global FMCG leader. This position serves as the strategic architect for the total Modern Trade channel, providing the operational frameworks and data-driven insights necessary to deliver superior results.

• Reporting to: Head of Sales Operations
• Location: Kuala Lumpur
• Team size: 3
• Join a dynamic MNC environment in a high-impact role that bridges the gap between sales planning, category management, and in-store execution.

• Serve as the strategic architect for the Modern Trade (Key Account) channel, leading annual sales, Gross-to-Net (GTN), and in-store investment planning.
• Partner closely with the sales team to prepare and negotiate high-impact Joint Business Plans (JBPs) and category management strategies with key retailers.
• Utilize monthly scan sales analysis (e.g., Nielsen, Dunnhumby) to track performance, identify market gaps, and provide data-driven insights to Customer Marketing.
• Support space management through the development of Planograms and fixturization in partnership with cross-functional teams.
• Define and track "Perfect Store" standards while designing efficient merchandiser networks to ensure optimal stock availability and shelf compliance.
• Drive sales capability by designing and implementing incentive schemes specifically tailored to motivate high performance within the Key Account channel.

• Bachelor's Degree or equivalent.
• Minimum 5 years of experience in Sales, Key Account Management, Sales Operations, or Trade Marketing within the FMCG industry.
• Advanced proficiency in MS Excel, with a strong ability to translate complex data into actionable commercial recommendations.
• Proven hands-on experience in Nielsen and Retailer Scan Data analysis to identify market trends and opportunities.
• Strong strategic thinking and analytical problem-solving skills, with the ability to influence stakeholders cross-functionally.

To apply online, please use the relevant link provided. Alternatively, please contact Daniel at 0169301789 if you are interested in the job. You can also connect with Daniel on LinkedIn at https://www.linkedin.com/in/daniel-chang-865b271ba/ for further information.

• skills

• qualifications

• education

Bachelor Degree

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