Ampang Jaya - Technical Support Executive - Global Telco Company (Basic Salary + Allowance).
Hiredly X Ampang Jaya Full-time
Provide ongoing technical support to customers via telephone and email regarding product-related issues.
- Utilize strong interpersonal and communication skills to manage customer frustrations and effectively resolve issues.
- Assess the customer’s level of technical knowledge and tailor communications accordingly to ensure clear understanding and resolution.
- Perform basic probing to determine appropriate next steps for software-related inquiries.
- Minimum qualification: SPM (must be passed).
- Proficiency in Mandarin & English (speak only)
- Strong passion for customer support with a proactive and problem-solving mindset
- Willing to work on a rotational shift basis
- Ability to multitask, fast learner and a team player
- Age between 18 and 45 years old
Agensi Pekerjaan Tetap Hangat Sdn BhdKuala Lumpur, 8 km from Ampang Jaya
We are seeking a motivated and enthusiastic people to join customer technical support team. If you are fresh graduate and able to speak Mandarin eager to kick start your new journey in a dynamic environment, we encourage you to apply!
• Minimum...
Hiredly XKajang, 18 km from Ampang Jaya
Provide ongoing technical support to customers via telephone and email regarding product-related issues.
• Utilize strong interpersonal and communication skills to manage customer frustrations and effectively resolve issues.
• Assess...
Aegis BPO Malaysia Sdn BhdPetaling Jaya, 19 km from Ampang Jaya
be willing to work on rotational shifts
• Applicant must be willing to work in Ara Damansara
• Provide continuous technical support via telephone and email related to the product
• Employ a high level of interpersonal and communication skills to move beyond...