Ampang Jaya - Wellness Centre Assistant (Mandarin Operation Team)

Minimum education level: Secondary/SPM/'O' Level.

• Entry-level position; fresh graduates are encouraged to apply.
• Proficient in both English and Mandarin (written and spoken) to effectively communicate with Mandarin-speaking clients and team members.
• Possess strong customer service skills to provide excellent support and assistance to wellness centre clients.
• Demonstrate excellent organizational skills to manage appointments, client records, and other administrative tasks efficiently.
• Proficient in basic computer skills, including Microsoft Office Suite (Word, Excel) and email communication.
• Exhibit a keen eye for detail to ensure accuracy in data entry, record-keeping, and handling client information.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Willingness to work onsite at the wellness centre in Bandar Puteri Puchong/ Mahkota Cheras/ Seri Kembangan/ Taman Paramount, PJ/ Eco Majestic, Semenyih.
• Ability to work independently and as part of a team.
• Provide exceptional customer service to Mandarin-speaking clients, addressing inquiries, scheduling appointments, and resolving concerns promptly and professionally.
• Assist in the daily operations of the wellness center, ensuring a clean, organized, and welcoming environment for clients and staff.
• Manage appointment bookings and maintain accurate client records in the system, ensuring data integrity and confidentiality.
• Support the Mandarin Operation Team in translating documents, marketing materials, and communications to ensure accurate and culturally relevant messaging.
• Handle cashiering duties, process payments, and maintain accurate records of transactions.
• Assist in the preparation of treatment rooms and ensure that all equipment and supplies are readily available.
• Collaborate with other team members to promote wellness center services and achieve sales targets.
• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO