[ref. f79468204] Senior Executive - Commercial (Business Development & Strategy - Ancillary Indoor)

Senior Executive - Commercial (Business Development & Strategy - Ancillary Indoor)

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Company: Malaysia Airports Holdings Berhad

Job Description

• Oversee the maximization of revenue generation through various platforms, manage internal and external communications, develop high-performance commercial teams, and ensure successful project implementation. This role is crucial in enhancing commercial performance and developing strategic business models.

• Monitor tenants/concessionaires business performance to drive/achieve sales and royalty.
• Act as a focal point/main liaison in relation to Ancillary related matters between Tenants & other Commercial Units as well as other Divisions
• Informative & resourceful in terms of providing valuable data to the Tenants
• Build and maintain strong relationships with tenants, addressing their needs and concerns promptly.
• Preparation of Need Statement and General Requirements for new business facilities and services for M&E.
• Provide information for Project in Technical and Kick‐Off Meetings with tenants
• Reports status (Occupancy & Revenue) to Manager on monthly basis
• Preparing status reports and other periodic and ad‐hoc communications to team members and stakeholders across the project
• Provide recommendations for commercial development for all airports
• Liaise with ID Consultants, Architects and M&E Consultants for approval on Architectural drawings, M&E drawings, C&S drawings, and concept design (CAPEX/ACM Projects)
• Maintain effective working relationship with business partners, airport personnel, aviation representatives, governmental agencies and community partners
• Maintain accurate and up-to-date records of tenancy agreements, revenue reports, and operational activities.
• Participate in strategic planning and contribute to the development of operational policies and procedures.
• Ensure accurate and timely processing of lease agreements, renewals, and terminations.
• Develop and implement operational procedures to enhance efficiency and effectiveness in back-of-house operations.

• Represent and advocate for the client’s interests within the commercial team, ensuring that their needs and priorities are addressed effectively.
• Provides regular two-way communication between the tenant and team, to provide strong team representation and set proper tenant expectations.
• Set clear and realistic expectations for the tenant regarding deliverables, performance, and service levels. Regularly update tenants on progress and any changes that might affect their interests.
• Navigate and ensure adherence to industry regulations, safety standards, and contractual obligations relevant to business services.

• Demonstrated ability to develop and execute innovative business strategies that align with long-term organizational goals
• Proven experience in leading and mentoring a business development team, with a focus on driving performance and achieving set targets, possess strong business acumen, strategic and creative thinking, time management and planning skills
• Able to work under pressure and independently and strong desire for success including responsibility and ownership.

• Bachelor Degree in any discipline preferably with specialization in Business Administration / Sales & Marketing / Retail Management / Commercial Management / Leasing Management
• Master In Business Administration (MBA) would be an added advantage

• Bachelor Degree with 3-5 years working experience in senior executive role in Airport Commercial or / Commercial Retail Management / Mall & Leasing Management

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 10 July 2025.

Only the shortlisted candidate will be notified.

Job Segment: MBA, Strategic Planning, Business Development, Management, Strategy, Aviation, Sales

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