Branch Manager
Company overview
STRIP: Ministry of Waxing was born in Singapore at a time when the local wax culture was, shall we say, medieval. With our new techniques and new experimented waxes, STRIP: Ministry of Waxing has seeded the beginnings of a wax revolution! We have successfully created a place for body culture that’s practiced safely, hygienically and painlessly.
STRIP: Ministry of Waxing is the first international award-winning waxing boutique and has a hairless presence in 44 outlets in 11 major capital cities from Singapore, Shanghai, Hong Kong, Kuala Lumpur, Penang, Jakarta, Manila, Davao, Bangkok, Phuket, Mumbai, and Vietnam.
In Malaysia, STRIP: Ministry of Waxing has a strong presence with EIGHT retail outlets located in prestigious shopping malls across Klang Valley and Penang, including KLCC, Avenue K, The Curve, Sunway Pyramid, Publika, Bangsar Village II, Mid Valley, and Gurney Paragon.
Renowned as the intimate care specialist, we’ve proudly served over four million customers, providing expert waxing services to both men and women. We are committed to our HSQ mantra—Hygiene, Speed, and Quality—and were the first salon to implement the “No Double Dipping” policy, setting the standard for hygiene in the industry.In particular, Our exclusive post-treatment care products, such as the TWO L(I)PS Ice soothing cream, are developed to ensure optimal care after waxing.
At STRIP, our mission is simple: To help you conquer unwanted body hair and achieve smooth, flawless skin.Join us at STRIP: Ministry of Waxing and be part of a global beauty revolution!
Requirements:
- Proficiency in both Mandarin and English (written and spoken) to effectively communicate with Mandarin-speaking clients.
- Possess at least 3 years of experience in the beauty or related industry
- Strong communication skills to interact effectively with the management, retail staffs and customers
- Possesses good leadership skills to motivate and lead the outlet staff.
- Be detail-oriented, meticulous, and efficient in completing assigned tasks
- Working location : Pubika, Avenue K, Sunway Pyramid
- Overseeing and coordinating all operations of the branch
- Plan to ensure achievement of outlet sales target, aligning with company sales policies and strategies
- Oversee inventory management of the retail outlet, ensuring that outlet is sufficiently equipped with all necessary materials for daily operational needs
- Bridge support between the ground staff and Management
- Ensure that all staff perform their role and responsibilities efficiently and effectively in achieving sales target, good customer service and the upkeep of counter
- Prepare work schedules and ensure sufficient manpower for all shifts
- Ensure that customer care guidelines are adhered to
- Ensure consistent high quality of customer service is provided in all areas
- Address customer issues and concerns promptly
- 5 days work
- Sales incentives
- KWSP, SOCSO included
- Medical and dental benefits
- Good location, easy access to public transport
- Annual Medical Check-Up
- Special Birthday Perks
- Exclusive Staff Purchase Privileges