Client Service Associate

apartmentManpower Staffing Services (Malaysia) Sdn. Bhd. placeKuala Lumpur scheduleFull-time calendar_month 
Fresh graduate or minimum 1 year experience in customer service.
  • Strong communication skills and ability to handle customers with professionalism and empathy.
  • Able to work rotating shifts according to schedule.
  • Positive attitude and willingness to learn
  • Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
  • Provide support on additional banking or financial products as assigned.
  • Deliver prompt, accurate, and courteous service to ensure a positive customer experience.
  • Adhere to all internal service standards, compliance policies, and operational procedures.
  • Maintain accurate documentation of customer interactions in the system.
  • Completion bonus: RM 1,500
  • OT & Public Holiday pay included
  • EPF
  • EIS
  • Training Provided
  • Annual Leave
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