Client Service Associate

apartmentQM Print Sdn Bhd placeKuala Lumpur scheduleFull-time calendar_month05/05/2026

Language required: Mandarin, Bahasa Malaysia, little English.

Fresh graduates are welcomed to apply
Training will be provided
Possess good communication and interpersonal skills
Basic knowledge of computer and WhatsApp Web operations
Ability to handle multiple tasks and work under minimal supervision
Responsible, punctual, and customer-oriented
Prior experience in customer service or front desk role is an advantage
Skills Required: Customer Service, Front Desk Reception and Communication Skills
Handle and respond to customer inquiries via PC WhatsApp in a timely and professional manner
Assist customers in checking the status of their printing jobs
Collect payments from customers (cash, e-wallets, bank transfers) and issue receipts
Create and open new job orders in the system upon customer request
Attend to walk-in customers at the front desk
Coordinate with internal departments (design/production) to ensure job progress
Maintain accurate records of customer orders and update job tracking
EPF/SOCSO
Overtime Pay
Yearly Bonus
Annual Company Trip
Medical Leave
Annual Leave
Training Provided
Lunch Provided

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