Customer Service (Chinese)
Manpower Staffing Services (Malaysia) Sdn. Bhd. Kuala Lumpur Full-time
Position: Customer Service (Chinese)
Project/Industry: Ecommerce for Taiwan Market
Job Type: Permanent
Work Location: Sunway Visio Tower, Lingkaran SV, Sunway Velocity, 55100 Kuala Lumpur
Work Mode: for 1st 3 months must be from office for training and from 4th month onwards you can do WFH (must show your good attitude and performance)
Shift Time: 9-6 pm, 10-7 pm, 11- 8 pm, Mon-Sun (5 days rotational)
Project/Industry: Ecommerce for Taiwan Market
Job Type: Permanent
Work Location: Sunway Visio Tower, Lingkaran SV, Sunway Velocity, 55100 Kuala Lumpur
Work Mode: for 1st 3 months must be from office for training and from 4th month onwards you can do WFH (must show your good attitude and performance)
Shift Time: 9-6 pm, 10-7 pm, 11- 8 pm, Mon-Sun (5 days rotational)
Salary: Basic 3600 + 500 Language Allowance (Fixed) + 500 KPI incentive
Requirement:
- Education requirement: Diploma and above. If have BPO company experience can accept SPM
- Preferable Diploma and above. SPM with BPO CS experience is acceptable.
- Can read and type in Traditional mandarin.
- Omni channel : Live Chat, Outbound call, email.
- 1 year and above Customer Service experience (not necessary be BPO company experience)
- Respond to customer inquiries and resolve platform operation issues through non-voice channels (e.g., email, chat).
- Make occasional outbound calls to customers for follow-up or to clarify issues.
- Review and coordinate return and refund requests in a professional and timely manner.
- Handle user issues related to financial transactions and logistics.
- Manage account-related inquiries, including issues with platform permissions.
- Accurately document customer interactions and system-related activities in internal tools
Skills:
- Strong written and verbal communication skills in Taiwanese Mandarin.
- Day shifts only.
- EPF and Sosco.
- Medical coverage
- Work from home available.
Agensi Pekerjaan Asia Recruit Sdn BhdKuala Lumpur
Good communication skills in English & Mandarin
• SPM + 1 year Customer Service Experience
• Diploma / Degree (fresh graduates) welcome to apply
• Working days : Monday - Sunday (5 days work)
• Working Hour: 24/7 (Each Shift 9 hours)
• Location: KL...
LCP Unity Sdn. Bhd.Kuala Lumpur
Fresh Graduate are welcome to apply
• 1-2 years of experience in FB Messenger & WhatsApp Customer Service.
• Good in Mandarin (Speaking, Reading ,Writing)
• Familiar with Social Media (FB, Instagram, etc)
• Have a sense of teamwork
• Need prepare...
Managing Prestige Sdn. Bhd.Petaling Jaya, 11 km from Kuala Lumpur
We’re looking to hire a dedicated individual to join us in a permanent Customer Support role based in Malaysia. In this role, you’ll be helping customers through email, phone, and live chat, so strong communication skills in both English and Bahasa...