Product Brand Manager (客户产品体验经理,提高品牌的影响力!)

apartmentFinspark Sdn Bhd placePetaling Jaya scheduleFull-time calendar_month 

你的角色:

作为一名 Brand Manager 课程产品体验负责人,你将统筹整个课程的前、中、后流程,确保每一位学员都能有专业、贴心、值得推荐的学习体验。

你会对接讲师与助教、管理课程节奏、协调现场细节,同时也承担为学员创造高级体验的关键任务。

同时,我们是一家专注于企业管理教育与咨询的公司,你将接触到来自各行各业的老板与专业人士,也有机会成长为主持人,甚至内部讲师,建立你的个人品牌。

坦白说,这份工作不轻松。我们处于快速成长阶段,团队成员都是一边解决问题、一边学习进化。

但如果你热爱服务他人、追求专业执行力和学习成长,这里将是你大放异彩的舞台!

Let's join us!

As a Brand Manager (focus Customer Experience), you will oversee the entire pre-, during-, and post-course process to ensure every participant enjoys a professional, thoughtful, and highly recommended learning experience.

You’ll coordinate with instructors and teaching assistants, manage the course flow, handle on-site logistics, and play a key role in creating a premium experience for our learners.

At the same time, we are a company focused on corporate management education and consulting. You’ll have the opportunity to engage with business owners and professionals from various industries, and even grow into a course host or internal trainer, building your own personal brand.

To be honest, this role isn’t easy. We are in a rapid growth stage, and our team members are constantly solving problems while learning and evolving.

But if you have a passion for serving others, take pride in execution, and thrive in a learning-focused environment — this could be the perfect stage for you to shine.

如果你符合以下条件,发简历给我们安排面试,了解岗位和认识我们 :
  1. 拥有 1 年以上活动统筹或客户体验管理经验,具备教育培训、会议活动等项目背景更佳。
  2. 熟悉活动流程、课程安排、客户沟通与场地协调。
  3. 擅长时间管理、人际沟通与问题处理,能独立主持。
  4. 注重细节、执行力强、责任感高,客户感谢中获得成就感。
  5. 热爱学习,乐于接触企业管理与教育行业知识
  6. 中文能力佳,因为我们平时团队沟通与客户服务以中文为主。
Let's join us !
  • At least 1 year of experience in event coordination or client experience management, preferably with a background in education, training programs, or corporate events
  • Familiar with event workflows, course scheduling, client communication, and venue coordination
  • Strong in time management, interpersonal communication, and problem-solving, with the ability to independently host or facilitate sessions
  • Detail-oriented, highly responsible, and gain satisfaction from delivering service that earns client appreciation
  • Passionate about learning, and interested in topics such as corporate management and education
  • Proficient in Chinese, as we mainly communicate and serve clients in Chinese
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