Regional Executive, IT

apartmentZUS COFFEE placeKajang scheduleFull-time calendar_month 

Job Responsibilities:

Qualification and Experience:

  • Bachelor’s Degree in Information Technology, Computer Science, or related field.
  • 2 to 5 years of experience in IT support or IT operations.
  • Knowledge of networking, Windows/Mac systems, and cloud platforms.
  • Experience with IT ticketing systems and asset management.
  • Strong troubleshooting and problem solving skills.
  • Good communication and documentation skills.
  • Knowledge of ITIL practices.
  • Experience with Lark
  • Experience with Microsoft entra, intune.
  • Basic networking knowledge (TCP/IP, VPN, WiFi).
  • Experience supporting retail or multi-site environments is an advantage.

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