Technical Support Specialist (Mandarin)
Agensi Pekerjaan JobScoper Sdn Bhd Petaling Jaya Full-time
Candidate must possess at least SPM. Have minimum of 1-year of customer service experience most welcome.
- Required language(s): Mandarin & English. (Must be able to speak Mandarin to ensure smooth communication with end-user support).
- Need to be a fast learner as we are a fast-paced company.
- Great attention to details and excellent problem-solving skill.
- Able to work in 24/7 Rotational Shift (5 day working 2 days off in a week).
- Serve as the first point of contact for customers seeking technical assistance over the inbound call, live chat and email.
- Diagnose, troubleshoot and identify solutions for customer.
- Manage databases and ensure system security.
- Identify trends in customer feedback and provide suggestions for product improvement.
- Provide step-by-step guidance to resolve issues efficiently.
- EPF/SOSCO
- Provided training.
- Provided commission
- Provided allowance.
- Near to LRT Ara Damansara Station.
Aegis BPO Malaysia Sdn BhdPetaling Jaya
Proven experience in a technical support or customer service role. However, Fresh graduates & SPM leavers are welcomed to apply. Training will be provided.
• Mandarin is required as you will need to support mandarin speaking clients, only require...
Motorola Solutions MalaysiaKuala Lumpur, 11 km from Petaling Jaya
Job Description
Overview:
Reporting to a Technical Support Team Lead, the Technical Support Engineer ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality...
Excel Envirotech Resources Sdn BhdPetaling Jaya
Minimum 2-3 years of working experience in technical support
• Diploma or degree in IT, Computer Science, Engineering, or related field.
• Able to speak and write in Bahasa Malaysia & English.
• In-depth knowledge of computer hardware, software...