Client Relationship Manager (Mandarin Speaker)

Are you passionate about building strong client relationships? Do you thrive in a dynamic, results-driven environment? Join us as a Client Relationship Manager and become an integral part of our growing team!

Key Responsibilities:

1. Manage and grow an existing portfolio of clients through proactive communication via phone and email
2. Handle incoming leads with enthusiasm, providing high-quality service and solutions to prospective clients
3. Present and promote our range of products and services to both current and potential clients
4. Consistently follow up on client queries, providing timely and accurate responses to ensure satisfaction
5. Keep clients informed about the latest products, services, and promotions to enhance their experience
6. Develop and nurture long-term relationships with both new and existing clients to ensure retention and growth
7. Collaborate with the team to achieve and exceed individual and team targets

Benefits:

1. Hybrid mode of working
2. Competitive remuneration package with performance-based incentives and rewards
3. Comprehensive health insurance to ensure your well-being
4. A dynamic and intellectually stimulating work environment
5. Continuous professional development opportunities, including international training programs
6. Attractive incentive structure tied to performance and success
7. Convenient location in the vibrant Bangsar South area with access to public transportation
8. Possesses a Bachelor's Degree in any field
9. Proficiency in both Malay and English, with excellent written and verbal communication skills
10. Ability to speak in Mandarin is a huge plus
11. Strong multitasking abilities with an exceptional eye for detail and organization
12. Outstanding interpersonal and communication skills, with the ability to connect and build rapport with clients
13. Advanced computer literacy and proficiency in MS Office
14. Self-motivated and able to work independently with minimal supervision
15. Experience handling clients in the financial services sector is a definite advantage