[ref. p57515004] Customer Service Officer (Mandarin Speaker)
Antasis Sdn. Bhd. Johor Bahru Full-time
High school diploma or equivalent certificate.
- Previous experience in customer service or call center environment.
- Strong verbal and written communication skills in English and Mandarin.
- Ability to work in a fast-paced environment and handle high call volumes.
- Good problem-solving and conflict-resolution skills.
- Familiarity with customer service software and tools (e.g., CRM systems).
- Strong attention to detail and ability to multitask.
- Working hours: Monday to Friday (8AM – 5PM), Alternate Saturdays (8AM -12PM)
- Respond to customer inquiries via phone and email in a timely and professional manner.
- Provide accurate product and service information to customers.
- Resolve customer issues, complaints, and concerns efficiently.
- Maintain detailed and updated records of customer interactions.
- Follow communication guidelines and standard operating procedures.
- Work closely with other departments to address customer needs.
- Meet personal and team targets for service quality and efficiency.
- Competitive Salary with performance-based incentives.
- Health and Wellness Benefits, including medical.
- Retirement Savings Plan with employer matching (e.g., EPF, SOCSO).
- Paid Time Off (PTO), including annual leave, sick leave, and public holidays.
- Career Development Opportunities, including training, workshops, and certifications.
- Team-Building Activities and company-sponsored social events.
- On-site Facilities, such as a break room, pantry, and recreational areas.
- Recognition Programs for top performers and employee achievements.
Rainbow Wholesale Store Sdn BhdUlu Tiram, 17 km from Johor Bahru
Preferably with outspoken personality.
• Presentable outlook and personality.
• With Customer Service experiene is added advantage
• Computer Literate
• Fresh graduate is encourage to apply too.
• Check to ensure that appropriate changes were...
OHMS Neomishan Cuisine Elements Sdn BhdJohor Bahru
Fresh Graduate are encouraged to apply, training will be provided.
• Applicants must be willing to work in Nusajaya (near Bukit Indah), Johor, Malaysia.
• Well knowledge about company product or service− guide the customer to reach a deal...
Yinee Posture ManagementJohor Bahru
of working experience in sales, marketing or customer service related fields.
8. Fresh grads are welcome to apply....