Customer Service & Front Desk

apartmentNexsucceed Academy Sdn Bhd placeKuala Lumpur scheduleFull-time calendar_month 
Fresh graduates are encouraged to apply.
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritise and manage time effectively
  • Social media savvy
  • To efficiently handle inbound and outbound customer call & customer reception inquiries.
  • Manage walk-in customer traffic and appointment schedule
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Reply to inquiries via WhatsApp, Facebook Messenger, Instagram , Google Maps Reviews
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Annual leave and sick leave
  • Bonus
  • KWSP and SOCSO
apartmentVIMAGE BEAUTY SDN BHDplaceAmpang Jaya, 8 km from Kuala Lumpur
We are looking for a friendly, responsible, and patient Customer Service Representative to assist customers through chat, phone, or social media platforms. You will be the bridge between the brand and our customers, ensuring they have a smooth...
apartmentManpower Staffing Services (Malaysia) Sdn. Bhd.placeKuala Lumpur
Position - Customer Service (Mandarin & Cantonese) Location - Sunway Visio Tower Job Type - Permanent Shift Time - 9am to 6pm Shift Days - Monday to Friday RM3000 Basic + RM200 language Allowance + Travel Allowance - RM400 + Perfect Attendance...
apartmentManpower Staffing Services (Malaysia) Sdn. Bhd.placeKuala Lumpur
Job Title: Customer Service Representative  •  Candidate must possess at least a SPM Certificate.  •  Immediate Joiners are preferred.  •  Fresh graduates are welcome to apply  •  Required language(s): Mandarin/ Cantonese and English  •  Work on site...