[ref. q17566516] Shah Alam - Assistant Restaurant Manager

Min SPM with 2 years of managerial experience in Food & Beverages

• Strong leadership and coaching abilities.
• Positive attitude and eagerness to learn.
• Willing to work overtime and on public holidays if required.
• Able to join training at Kuala Lumpur.
• Strong presentation, communication, problem-solving, and time-management skills.
• Team player, able to work independently and under pressure.
• Proficient in English and Malay, both written and spoken.
• Computer literate.
• Confident, proactive, and capable of meeting tight deadlines.
• Owns transport and willing to travel.
• Report to the Outlet Manager/District Manager on operational issues, ensuring consistency in operations, product delivery, and customer service.
• Ensure the restaurant is fully prepared, stocked, and ready for service.
• Provide prompt, courteous customer service, maintaining high food and beverage quality standards.
• Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations.
• Address and resolve customer complaints professionally and efficiently.
• Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment.
• Monitor team attendance, conduct staff training, and ensure compliance with company policies.
• Analyze sales data, maximize sales opportunities, and meet targets.
• Prepare and submit daily reports on staff, sales, inventory, and any operational issues.
• Perform end-of-day procedures and other tasks as assigned by management.
• Hostel provided
• Profit Sharing up to RM4k
• Yearly incremental
• Performance Bonus
• Daily Meal
• Panel Clinic
• Hospitalization Coverage
• Career Development