Sales Operations Assistant

Job Summary

This role supports quotation preparation, order tracking, logistics follow-up, and general documentation to assist the teams in delivering quality service and on-time execution.

• Diploma or higher in Business Administration, Sales, Logistics, or a related field.
• 2-3 years’ experience in sales support, customer service, or supply chain coordination, preferably in GWP, FMCG, or trading industries.

• Good command of Mandarin, English and Bahasa Malaysia in speaking and written. (Mandarin is a plus).
• Proficient in Microsoft Excel, Word, and basic inventory or accounting systems.
• Strong attention to detail, able to handle multiple tasks and deadlines.
• Good interpersonal skills and a team-player mindset.
• Familiarity with sales and logistics processes (quotation, invoice, shipment tracking, etc.).

• Willing to work in a fast-paced and detail-oriented environment.
• Able to support cross-functional departments and take initiative on assigned tasks.
• Support sales team in preparing quotations, proposals, presentations, and sales documents.
• Handle order processing, purchase orders, and invoicing in coordination with Finance & Operations teams.
• Maintain accurate records of sales data, client information, and project timelines.
• Liaise with suppliers, factories, and logistics partners to ensure smooth order fulfillment and timely delivery.
• Track inventory, sample requests, and product availability for client projects.
• Provide administrative support including scheduling client meetings, follow-ups, and internal reporting.
• Assist in analyzing sales performance reports and KPI tracking for management review.
• Ensure compliance with company policies, client requirements, and project deadlines.
• Coordinate with design/marketing teams for client pitches and campaign support.
• Competitive Salary & Benefits: We reward talent and hard work.
• Career Development: Opportunities to grow and develop your career with us.
• Dynamic Work Environment: Be part of a vibrant, supportive team where no two days are the same.
• Exciting Challenges: Dive into exciting tasks and help shape the operational success of Tisen Malaysia.
• EPF & SOCSO