Mandarin Customer Service Executive (Banking Support)
Agensi Pekerjaan JobScoper Sdn Bhd Petaling Jaya Full-time
Minimum 1 year of customer service experience in BPO or banking/financial industry.
- Fluent in Mandarin and English.
- Strong communication skills, both verbal and written, and problem solving skills.
- Detail-oriented, able to multitask in a fast-paced environment.
- Familiarity with banking processes, compliance standards, or KYC procedures will be an added advantage.
- Flexible to work on rotational shifts (if required).
- Handle customer inquiries via calls and emails.
- Guide customers on digital banking and self-service options.
- Perform transaction confirmations and request supporting documents when needed.
- Clarify issues, provide solutions, and perform basic KYC tasks.
- Maintain accurate records and ensure customer satisfaction.
- 5 working days
- Training Provided
- Allowance Provided
- Annual leave/Medical leave
- Near to public transport
Manpower Staffing Services (Malaysia) Sdn. Bhd.Shah Alam, 9 km from Petaling Jaya
and loyalty.
CS Team Leader
• Lead and motivate a team of Customer Service Executives
• Monitor daily team performance and service level metrics
• Conduct coaching, feedback sessions, and performance evaluations
• Handle escalations and ensure timely...
176 AvenueAmpang Jaya, 19 km from Petaling Jaya
Job Description:
Seeking a reliable and customer-oriented individual to join us as a Customer Service Executive. You will create a positive and welcoming experience for our customers by greeting and assisting them, managing appointments...
MR International Group Sdn BhdPetaling Jaya
1–3 years of working experience in a customer service-related field.
• Experience in customer service or training/education industry preferred.
• Familiar with online learning platforms and automation tools.
• Good communication skills in English...