Business Operations Executive

Biz Connexion Sdn Bhd (GRADUAN) is Malaysia's leading graduate employability platform, connecting fresh talent with industry through career programmes, events and employer partnerships.

About the Role

You will work across multiple programmes simultaneously.

This is not a desk-only role. You will be calling candidates, meeting employers, assisting in preparing decks & presenting to companies, issuing letters and solving problems on the ground. If you enjoy variety, working with people, and making a real impact on youth employability in Malaysia; this role is for you.

Key Responsibilities

• Source and screen candidates through multiple platforms against programme eligibility criteria
• Conduct initial interviews and assessments to evaluate suitability and motivation
• Assist in managing the applicant pipeline from registration to selection; track, follow up and maintain records

• Identify, approach and engage potential host companies for placements
• Assist in preparing pitch decks and presenting to companies to secure placements
• Assist in building long-term employer relationships for repeat engagement

• Act as primary point of contact for participants from onboarding to post-programme monitoring
• Monitor attendance, performance and wellbeing during training and placement; flag and support at-risk participants
• Facilitate communication between participants, training providers and host companies

• Prepare and issue offer letters, contracts, placement letters and completion certificates
• Maintain participant records and assist with monthly reporting to programme owners
• Manage programme logistics: schedules, venue bookings, communications and coordination

• Bachelor's Degree in Business Administration, Human Resource Management, Marketing, Communications or any related field
• 1–3 years of working experience in recruitment, HR operations, programme coordination, business development or a client-facing operational role
• Fresh graduates with strong internship experience in recruitment, events or programme management will also be considered
• Experience in graduate employability programmes, government-funded programmes (e.g. PROTÉGÉ, K-Youth, SL1M) or youth development initiatives is a strong advantage