Customer Service Executive-Mandarin Speaking Needed
OSIM (M) Sdn Bhd Petaling Jaya Full-time
Minimum Diploma or higher.
- Fresh graduate is encouraged to apply too.
- Good communication skill in English, Bahasa Malaysia and Mandarin is an added advantage.
- Preferably with outspoken personality.
- Presentable outlook and personality.
- With Customer Service experience is added advantage
- Computer Literate
- Responding promptly and courteously to customer inquiries and complaints via phone, email, and other communication channels
- Troubleshooting product-related issues and providing solutions to customers
- Assisting customers with product information, order status updates, and general inquiries
- Maintaining accurate and detailed records of customer interactions
- Collaborating with other departments to ensure seamless customer service
- Providing feedback and suggestions to improve customer service processes
- Employee purchase benefits
- Friendly and positive work environment
- Free parking space
Hiredly XPetaling Jaya
Job Responsibilities:
• Provide timely and professional support to international and local customers through inbound/outbound calls, emails, and chat.
• Handle customer inquiries and service tickets efficiently based on defined service workflows...
Freshtel Internet Sdn BhdKuala Lumpur, 11 km from Petaling Jaya
Language(s) Required: Mandarin, English and Bahasa Malaysia.
• Minimum of 3 years’ experience in a customer service position.
• Diploma / Bachelor’s Degree in Business Administration or any related field.
• Good interpersonal skills...
LBA VenturePetaling Jaya
Team player with a mature personality and able to work independently under pressure
• Customer focus with excellent interpersonal and communication skills and possess the ability to interact with all levels
• Able to communicate with English...