Technical Executive (Mandarin Speaker) - Manpower
Manpower Staffing Services (Malaysia) Sdn. Bhd. Petaling Jaya Full-time
Job Type: Contract (1 years tenure)
- Language: Mandarin, Basic English
- Minimum SPM or above can apply.
Work schedule :
- Mon-Fri
- 8:30 am - 5:30pm
- Point of contact for system service requests and queries from copier, printers & scanners users
- Ability to multi-task and make decisions quickly based on the customer's needs
- Ability to handle difficult calls in a professional manner
- Respond to requests for technical assistance on system issue by telephone or electronically (email)
- Diagnose and resolve over the phone or electronically of all system related issue on the copier performance and advise users on appropriate actions
- Identify and escalate situations requiring urgent attention
- Commission/ allowances
- EPF & Socso
- Annual Leave
- Rest & relax area
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