Key Account Manager

apartmentYaoyao Malaysia Info Tech Sdn Bhd placeKuala Lumpur scheduleFull-time calendar_month 
Bachelor’s degree or above, preferably in Marketing, International Trade, Business Administration, or related fields.
  • Over 3 years of experience in key account management, channel sales, or a related role.
  • Prior experience in FMCG, retail, or consumer electronics sectors is highly desirable.
  • Exceptional negotiation and interpersonal skills, with the ability to build and maintain strong client relationships.
  • Fluent in English both speaking &writing is a must. Proficiency in Mandarin will be a plus.
  • Strong sales planning and execution capabilities with a proven track record of meeting and exceeding targets.
  • High level of commercial acumen and analytical skills to adapt to dynamic market conditions.
  • Problem-solving expertise with the ability to address challenges proactively and creatively.
  • Open to frequent domestic business travel to support business needs.
  • Demonstrates resilience under pressure and thrives in a dynamic, multicultural environment.
Key Account Relationship Management
  • Build and maintain long-term, strategic partnerships with key clients, including major distributors and retailers across the Southeast Asian region.
  • Regularly engage with key accounts to understand their needs and provide customized, value-driven solutions.
Achieving Sales Targets
  • Develop and implement annual and quarterly sales plans tailored to key accounts, ensuring the achievement of set revenue and growth targets.
  • Collaborate with clients to optimize product portfolios, driving increased sales and market share.
Order and Inventory Management
  • Oversee and process orders from channel partners, ensuring seamless order-to-delivery operations.
  • Monitor and manage inventory levels to avoid stock shortages or overstocking, while maintaining operational efficiency.
Business Negotiation and Contract Management
  • Lead business negotiations with key accounts, covering terms of collaboration, pricing structures, and annual agreements.
  • Manage and oversee client contracts, track their implementation, and address any related issues promptly.
Market and Business Analysis
  • Analyse sales performance and market trends for key accounts to identify growth opportunities and improve business strategies.
  • Monitor competitor activities and adjust key account strategies to maintain a competitive edge.
Internal Coordination and Support
  • Liaise with internal teams, such as logistics, supply chain, and marketing, to ensure key accounts receive exceptional support and service.
  • Address after-sales issues effectively to enhance customer satisfaction and loyalty.
  • Annual Leave
  • EPF
  • Health Insurance
  • Medical Leave
  • SOCSO
  • Employee Discount on company products/services
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