Customer Service Executive
Delitea Sdn Bhd Kuala Lumpur Full-time
21 – 32 y/o
- Trilingual: Fluent in Mandarin, Bahasa Malaysia & English
- Positive attitude, responsible and strong communication skills
- A team player, adaptable and able to work independently
- Minimum SPM / Diploma / Degree in any related field
- At least 2 years of working experience in customer service or telemarketing
- Basic computer skills (Google Drive, Microsoft Office, Email)
- Good at building and maintaining customer relationships
- Handle customer inquiries via WhatsApp, phone and Messenger
- ️ Arrange and coordinate appointments, support sales team in follow-ups
- Understand customer needs and provide suitable recommendations
- Maintain and update customer records and feedback
- Analyze customer inquiry & appointment data, suggest improvements
- Deliver excellent and professional customer service, including handling complaints and issues
- Basic Salary + Commission / Allowance / Bonus (RM2,200 - RM4,000++)
- KWSP & SOCSO
- 5.5 working days per week
- Annual leave & sick leave
- Personal development training
- Career advancement opportunities
- Fun and energetic team environment
- Unlimited snacks and drinks
- In-house gym facilities
- Team building activities
- Company outings and trips
Telecontinent Sdn BhdKuala Lumpur
Requirements
• Minimum SPM/Diploma or equivalent qualification.
• Prior experience in customer service or service centre is an advantage.
• Strong communication and interpersonal skills.
• Ability to remain patient and professional when handling...
176 AvenueAmpang Jaya, 8 km from Kuala Lumpur
Job Description:
Seeking a reliable and customer-oriented individual to join us as a Customer Service Executive. You will create a positive and welcoming experience for our customers by greeting and assisting them, managing appointments...
Leanis Solutions Sdn BhdKuala Lumpur
Prepare daily and weekly reports on customer feedback, common issues, and trends for management review.
• Deliver outstanding service
Overtime (OT) Compensation
• Overtime will be compensated at RM15/hour.
Public Holiday Allowance
• If required to work...