E-Commerce Executive
Tomei Consolidated Berhad Kuala Lumpur Full-time
Degree in e-commerce / Information Technology / Marketing / Mass Communication or equivalent discipline.
- Strong analytical and solid understanding of e-commerce frameworks.
- Minimum three (3) years of working experience in e-commerce field or online business. Candidate with live host experience is added advantage.
- Able to perform multi-tasks and paying attention to details.
- Proficiencies in Microsoft Excel.
- Excellent interpersonal and communication skills for building relationships with different stakeholders.
- Assist in managing online sales and marketing activities for various e-commerce platforms (Shopee, Lazada, Zalora, TikTok, etc.).
- Proficient in using Spread Sheets or Excel (pivot tables, v-lookup, etc.) in addition to web analytics to stay organized and monitor product price changes, product sales, and identify opportunities for improvement.
- Process all online orders.
- Manage existing platforms – listings, managing sales through campaigns, content optimization, and third-party engagement.
- Maintain conversations with customers – sales inquiries, after-sales service through all channels (live chat, email, social platforms).
- Ensure product listing information is consistent across all online e-commerce stores.
- Collaborate with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across e-commerce platforms.
- Possess the ability to multitask, prioritize, and successfully meet several simultaneous deadlines while maintaining attention to detail.
- Provide analysis and reports on campaign performance on a monthly basis.
- Group Personal Accident Insurance
- Staff purchase discount
- Bonus
- Training
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