Retail operations manager (sports retail)
Kuala Lumpur
Are you passionate about sports and retail excellence? Join Randstad's client for their dynamic and fast-paced team as a Retail Operations Manager (Sports Retail), where you’ll drive operational performance across store network and play a key role in bringing the brand to life through seamless customer experiences.
Responsibilities:
- Lead and support store teams to achieve sales targets, customer satisfaction, and operational KPIs
- Ensure consistent implementation of retail SOPs and visual merchandising standards
- Monitor and analyze business performance, identifying trends and opportunities
- Drive retail excellence through regular store visits and structured audit processes
- Support new store openings, closures, relocations, and renovation projects
Requirements:
- 5-8 years in retail management preferably in sports, fashion, or lifestyle brands
- Proven leadership with experience managing Area or Store Managers
- Passionate about sports, active lifestyles, and delivering a premium customer experience
- experience
- skills
- qualifications
- education
Bachelor Degree
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