Operations Manager
Kin Health Century Sdn Bhd Iskandar Puteri Full-time
Experience in store operations/chain management (Spa/Retail/F&B preferred)
- Strong data analysis skills (understands P&L/KPI/cost structure)
- Sales and performance management mindset (increases average transaction value/membership conversion rate)
- Team management experience (front desk + technician team)
- Problem-solving and execution skills
- Ability to independently manage multiple store operations
- Familiar with WhatsApp/basic system operations
- Responsible and results-oriented
- Responsible for overall store operations and performance targets
- Monitor revenue, costs, and profits (P&L)
- Optimize sales performance (average transaction value / conversion rate / repeat customer rate)
- Manage the team (front desk + technicians) and scheduling
- Ensure service quality and customer satisfaction
- Handle customer issues and improve reputation (Google / Xiaohongshu)
- Follow up on marketing campaign effectiveness and conversion rates
- Continuously optimize operational processes and cost structure
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Annual Bonus
Timesfly International (Malaysia) Sdn. Bhd.Johor Bahru, 13 km from Iskandar Puteri
payroll, employee relations, training, and performance management.
• Ensure legal compliance with local labor laws and statutory requirements (EPF, SOCSO, EIS).
• Manage administrative operations, including office facilities, general services...
Agensi Pekerjaan & Perundingcara Bright Prospect Sdn BhdJohor Bahru, 13 km from Iskandar Puteri
Operations
• Managing day-to-day store operations, including opening and closing procedures.
• Ensure compliance with company policies, procedures, and visual merchandising standards.
• Maintain optimal stock levels and ensure accurate inventory management...
Kin Health Century Sdn BhdIskandar Puteri
Experience in store operations/chain management (Spa/Retail/F&B preferred)
• Strong data analysis skills (understands P&L/KPI/cost structure)
• Sales and performance management mindset (increases average transaction value/membership conversion...