[ref. e20143102] Business & Tech Operations Executive ( Mandarin Speaker )
We’re looking for a highly organized and resourceful B2B Operations Executive to join our team. This role is key to ensuring our business clients enjoy a seamless, reliable, and professional experience from onboarding to day-to-day support. You'll be the engine behind operational excellence—streamlining workflows, supporting key partnerships, and working cross-functionally to keep everything running smoothly.
Key Responsibilities
✅Operational Support: Assist in managing the daily operations of the business, including scheduling, internal coordination, and merchant communication.
✅Process Management: Maintain and improve operational workflows to increase efficiency and reduce friction.✅Data & Reporting: Monitor key business metrics, generate reports, and provide insights to support strategic decisions.
✅Cross-Functional Collaboration: Work closely with teams like Sales, Marketing, Finance, and Customer Service to support internal initiatives and ensure alignment.
✅Project Coordination: Support the planning and execution of key business projects, tracking timelines, deliverables, and dependencies.
Requirements- Welcome fresh graduate from Business & IT & Communication field
- Strong problem-solving skills and a detail-oriented mindset
- Good communication and organizational skills
- Ability to manage multiple priorities and meet deadlines
- Comfortable using tools like Excel/Google Sheets,and basic analytics platforms
- Provide base salary + extra incentives & rewards
- Flexible working style depending on team needs
- A collaborative, supportive team with weekly team-building activities
- A no-gossip culture – we value transparency, respect, and open communication
- Hands-on training and mentorship to sharpen your skills
- Opportunity to grow in a fast-paced tech company
- A chance to make real impact in a growing B2B business
- MacBook provided as your primary work device
- Public transport right beside company building