Technical Support - International Telco

Able to converse in English and verbal communication skills

• Fresh Graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
• Fresh Graduates encourage to apply
• Applicant must be willing to work on rotational shifts
• Applicant must be willing to work in Ara Damansara
• Provide continuous technical support via telephone and email related to the product
• Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem
• Identify the level of technical knowledge and adjust technical communications to solve customer’s problem
• Conducting basic probing to determine the next action for any software related to enquiries
• EPF
• Socso
• Annual leave
• Medical leave
• 5 working days in a week
• Rest & relax area
• Quarterly staff recognition and appreciation
• Free shuttle van services from various LRT/ KTM nearby.

WHY JOIN US:

• Monthly fun and exciting staff activities
• We are located nearby shopping malls and housing area
• CAREER GROWTH & TRAINING PROGRAMS: Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
• IJP – Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.