System Support Software ( Mandarin Speaker )
Wisoft Solutions Sdn Bhd Shah Alam Full-time
Provide support such as guidance, troubleshooting or consultation to customers on software via phone calls, emails and remote access.
- Assist in setup, configuration and data migration works to new and existing customers.
- Follow up unfinished job from time to time both internally and externally to ensure customer’s inquiries or issues does not left unattended.
- Collaborate & communicate with internal team to function as a team and meet customer needs.
- Prepare training materials and online resources for customer reference.
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer-related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by the company's service standards.
- Effectively manage large numbers of incoming calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Candidate must at least be SPM level and above
- Fresh graduate are welcome to apply
- Required language(s): English, Bahasa Malaysia, Mandarin
- With own transportation
- Able to travel for work
- Possess good telephone etiquette with a smiley voice.
- **Ability to converse in Cantonese will be added advantage.
- EPF, SOCSO, EIS and PCB
- Good working environment
- Travel allowance
- Medical claims
- Training provided
- Five (5) working days a week, Saturday half day alternately
- Annual Leave
- Medical and Hospitalisation Leave
- Performance Bonus
- Allowance Provided
- Birthday Claim
THL World Used Car Sdn. Bhd.Shah Alam
Mandarin speaker candidates only (Due to the requirement of reporting in Mandarin).
• Candidates must possess at least Certificates.
• Fresh graduates are welcome to apply.
• Strong attention to detail and accuracy.
• Proficient in Microsoft...
Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya, 9 km from Shah Alam
Able to speak, read & write English and Mandarin is a MUST (need to conduct interview in Mandarin). Cantonese is an added advantage.
• Self-motivated individuals who can connect and build relationships with talents and stakeholders.
• A team...
CXL GroupPetaling Jaya, 9 km from Shah Alam
On Page, Off Page optimisation
• Mandatory Proficiency in Mandarin, English & Malay language
• Proficiency in using any SEO tools such as Google Analytics, Google Search Console, Ahrefs, SEMRush, Looker Studio and any keyword research tools...