[ref. a07337204] Customer Service Specialist

Hi ,

Hope you are doing well!!!Greetings from Devloit!!

I am hiring from Position Customer Service. Kindly find below job description:

Position: Customer SupportRole: Customer Service Work Location: onsiteLanguage: Mandarin

Requirements:

• SPM level or above. Trilingual in English, Chinese and Malay (verbal, written & read).
• Minimum 1 years working experiences in any customer service role.
• High stress tolerance and problem-solving skills.

Key Responsibilities:

• Response and follow up to customer inquiries through live chat and email.
• Provide product information to customers.
• Gather customer feedback and provide suggestions on improving customer service process and experience to superior.
• Maintain a positive, responsible, empathetic and professional attitude to manage customer satisfaction.

Basic salary

allowance

Medical Benefit

5 days working