Customer Support Executive
Manpower Staffing Services (Malaysia) Sdn. Bhd. Kuala Lumpur
Fresh graduate or minimum 1 year experience in customer service, preferably in financial services.
- Strong communication skills and ability to handle customers with professionalism and empathy.
- Able to work rotating shifts according to schedule.
- Positive attitude and willingness to learn.
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
- Provide support on additional banking or financial products as assigned.
- Deliver prompt, accurate, and courteous service to ensure a positive customer experience.
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Escalate complex cases to the appropriate teams when necessary.
- Maintain accurate documentation of customer interactions in the system.
- 5 days working
- Medical leave
- Annual leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Training Provided
- 5 Working Days
- Allowance Provided
DaythreeAmpang Jaya, 8 km from Kuala Lumpur
We are looking for a Customer Service Executive to handle customer inquiries through live chat / emails,. handle escalation cases from the system and make outbound calls (10-15 per week). The role involves providing accurate information, resolving...
KAALI HR Sdn. Bhd.Kuala Lumpur
communication skills
• 良好的沟通能力
• Basic computer knowledge
• 基本电脑操作能力
Customer Service Executive (Mandarin / Cantonese) | KL Sentral 吉隆坡中央车站
Leading US BPO Company | 美国领先BPO公司（马来西亚）
Simple 1-step online interview (only 20 minutes)
简单一轮线上面试（仅20分钟）
Location | 工...
Telecontinent Sdn BhdKuala Lumpur
with inquiries, complaints, plan information, and service requests.
• Troubleshoot basic technical or service-related issues.
• Update customer information accurately in the system.
Operation Hours
9:00am-6:00pm (8 working hours and 1 hour meal break)
5. ..