Customer Service Executive (Mandarin Speaking) - Ampang Jaya
GEBME SDN BHD Ampang Jaya Full-time
We are looking for a proactive and persuasive Lead Qualification & Demo Coordinator to support our sales efforts for the Gebme POS System. Your role is to communicate promptly with potential leads, understand their business needs, explain our solutions briefly, and guide them towards a product demo with the sales team.
You’ll be responsible for lead tracking, scheduling demo sessions, and maintaining professional and friendly customer interactions.
- Be the friendly first point of contact for business owners exploring our POS system.
- Handle customer chats and calls via WhatsApp, phone, or social platforms.
- Understand client needs and guide them through solutions or demo bookings.
- Troubleshoot minor issues or escalate technical problems when needed.
- Communicate clearly in Mandarin and English with empathy and professionalism.
- Start Date: Immediate or within 2 weeks
- Education: Diploma & above in any field
- Languages: Fluent in Mandarin & English (spoken & written) – Mandatory
- Experience: At least 1 year in customer service or social media handling – Preferred
- Positive attitude, persuasive personality, and good interpersonal skills
- Able to explain product benefits clearly and identify customer needs
- Organized, responsive, and able to manage multiple leads at once
- Basic knowledge of POS systems or willingness to learn quickly
- Fresh graduates are encouraged to apply – training will be provided
Arvion Services Sdn BhdPetaling Jaya, 19 km from Ampang Jaya
needed, and meet SLAs to maintain high levels of customer satisfaction.
• 5 working days in a week
• EPF & SOCSO
• Sick leave
• Annual leave
• Quarterly staff recognition and appreciation
• Stage: Customer Service Executive > Senior Customer Service...
The Makeover GuysPetaling Jaya, 19 km from Ampang Jaya
As the Customer Service Executive at Cozyhomes (part of The Makeover Guys), you will be servicing both the homeowners and the tenants. You will be working on the top 1% handpicked homes in Malaysia. Your work will directly impact our business...
Agensi Pekerjaan Career International FOS Sdn BhdKuala Lumpur, 8 km from Ampang Jaya
in customer service or sales is advantageous
• Strong analytical, problem-solving, and documentation capabilities
• Ability to articulate technical concepts to users at all levels of technical proficiency
• Experience or familiarity with digital content...