Customer sales engineer - Johor Bahru

About the Role:

Your ability to communicate complex industrial solutions in a clear, customer-friendly way will be key to growing our business.

Key Responsibilities:

• Engage with manufacturing clients to understand their needs and b recommend suitable industrial products.
• Provide technical consultation and demonstrations, showcasing product benefits and applications.
• Develop and maintain strong relationships with customers, ensuring long-term partnerships.
• Manage inquiries, troubleshoot issues, and offer timely customer support.
• Collaborate with internal teams (sales, engineering, and logistics) to ensure seamless order fulfilment.
• Conduct market research and identify new business opportunities.
• Prepare sales proposals, negotiate contracts, and close deals to meet revenue targets.

Deliver product training and post-sales support to ensure customer satisfaction.

Required Skills & Qualifications:

• Bachelor's degree or Diploma in Engineering
• 1-3 Years experience in sales or customer service within the industrial sector
• Strong technical knowledge of industrial products and applications is preferred.
• Excellent communication and negotiation skills.
• Ability to work independently and manage multiple accounts.
• Proficiency in Microsoft Office tools.