Senior Admission Executive

Bachelor’s degree in a related field (e.g., Education, Business, Marketing, Communications)

• Fluent in both Mandarin and English (spoken and written)
• Prior experience in school admissions, customer service, or student recruitment preferred
• Strong organizational and communication skills
• Culturally sensitive with the ability to build rapport with diverse families
• Proficient in Microsoft Office and CRM systems
• Willingness to work occasional weekends or evenings during events
• Engage with prospective Mandarin-speaking families to promote Raffles American School.Respond to new inquiries promptly and provide comprehensive information about the school’s curriculum, facilities, and community.
• Coordinate and conduct campus tours and information sessions for prospective families.Assist families in completing admissions applications, submitting required documentation, and processing fee payments.
• Follow up with prospective families to answer questions, provide updates, and maintain positive communication throughout the admissions process.
• Support new students and their families during the orientation period, ensuring a smooth transition into the school community.
• Act as a Mandarin-language translator as needed during meetings, events, or communications with non-English-speaking families.Organize and represent the school at education fairs and recruitment events across Malaysia.
• Coordinate with student recruitment agencies and maintain strong working relationships, particularly within the Mandarin-speaking market.
• Manage and track admissions-related inventory (e.g., brochures, welcome kits, uniforms).
• Assist with general administrative and departmental tasks as needed.
• Medical Claim
• EPF/Socso
• Insurance