Key Account Manager | International Currency Broker
Agensi Pekerjaan J-Recruit Sdn Bhd Kuala Lumpur Full-time
Bachelor's degree in a business-related field.
- Minimum 2 years’ experience in business development (finance industry is a plus).
- Fluent in Bahasa and English (Mandarin is a bonus).
- Excellent communication, analytical, and interpersonal skills.
- Proactive, organised, and able to work independently in a fast-paced environment.
- Tech-savvy and results-driven.
- Develop and execute partner retention strategies to boost loyalty and reduce churn.
- Act as the main contact for partners, ensuring strong relationships and prompt issue resolution.
- Gather and apply partner feedback to improve engagement and services.
- Analyze partner behavior to identify upsell/cross-sell opportunities.
- Communicate promotions and updates effectively.
- Track partner satisfaction metrics and suggest improvements.
- Coordinate with internal teams to ensure a seamless partner experience.
- Familiarize with and suggest improvements for the Partner Relations platform.
- Stay informed on industry trends and competitor practices.
- EPF, SOSCO, EIS
- Nearby LRT
- Commission in USD
Kuala Lumpur
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