Receptionist - Ampang Jaya

Prior experience in front desk, customer service, or hospitality preferred

• Excellent communication and interpersonal skills
• Fluent in basic English; other languages (Malay, Mandarin) are a bonus
• Professional appearance – must wear all black as part of the dress code
• Able to multitask in a fast-paced, event-based environment
• Must be punctual, reliable, and able to work weekends or evenings as needed
• Friendly, calm, and solution-oriented, even under pressure
• Team player with a can-do attitude
• Greet and welcome guests warmly upon arrival
• Assist guests with event directions and general inquiries
• Manage guest check-ins and maintain front desk presence
• Answer incoming calls and provide accurate information
• Coordinate with event, sales, and banquet teams for guest needs
• Ensure reception and lounge area are clean and presentable at all times
• Handle walk-in inquiries and assist with bookings or reservations
• Support with light administrative tasks such as guest logs and attendance sheets
• Provide friendly support before, during, and after events
• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law