[ref. i20695817] Assistant Operations Manager - Kuala Lumpur

Diploma/ Degree or equivalent in Operations Management, Engineering, Logistics, or related field

• 2 to 4 years of experience in plant, manufacturing, or logistics operations
• Willing to work on shifts, weekends, or public holidays as needed
• Strong leadership and interpersonal skills; able to work well with ground teams and supervisors
• Proficient in basic Microsoft Office particularly Excel, familiarity with digital systems and applications would be preferred
• Ability to work as part of a team and take direction accurately
• Committed, self-motivated, independent with positive disposition
• Ability to multi-task, prioritise tasks and work under pressure to meet deadlines
• Meticulous, high level of accuracy
• Good problem-solving ability and attention to detail

Glenvex Sdn Bhd is a well-established and fast growing commercial laundry services provider serving a large portfolio of hospitality/ hotel customers in the Kuala Lumpur city centre and beyond.

Working closely with the Operations Managers, this individual helps coordinate workflow, monitor performance, resolve operational issues, liaise & collaborate with valued Customers, and implement continuous improvement initiatives to uphold Glenvex’s service standards.

• Assist in managing plant/field operations including workflow planning, resource allocation, and production output monitoring of day-to-day operations
• Support supervision of frontline colleagues to ensure adherence to SOPs, punctuality, and productivity
• Conduct spot checks and support quality control initiatives to ensure service quality including accurate sorting, timely delivery, and customer satisfaction
• Liaise with the Logistics Team to coordinate collections/deliveries, vehicle scheduling, and route optimization
• Escalate and troubleshoot issues on the ground, including machine downtime, manpower gaps, or service delays
• Promote and enforce workplace safety and hygiene standards
• Assist in collecting and analysing operational data for prompt reporting to Management
• Assist with training new hires and coaching existing Staff to improve skills, safety practices, and productivity
• Ensure systems, practices, controls and procedures are fully in compliance with Company policy and statutory requirements
• Perform any other ad-hoc assignment as assigned by the line Manager
• Company Size: 180 – 220 employees
• Close mentorship, performance bonus and valuable hands-on business experience