Customer Service Representative
Syncmax Management Petaling Jaya Full-time
Candidate must possess at least Primary/Secondary School/ SPM / "O" Level/Diploma/Bachelor's Degree in any field or in Event
- Management will be an advantage
- No work experience required. Fresh Graduates are welcomed to apply.
- Required Skill(s): Event Planning, Event Management, Event Operation, Part Timer/Manpower sourcing, Creative Problem Solver
- Able to travel (Has own transportation will be an advantage).
- Address client concerns, complaints, and queries promptly.
- Troubleshoot problems and collaborate with relevant departments to find solutions.
- Escalate critical issues to senior management when needed.
- Maintain records of client interactions, contracts, and feedback.
- Prepare reports on account status, client satisfaction, and key metrics.
- Analyze client data to improve service strategies.
- Annual Leave
- Medical and Hospitalisation Leave
- SOCSO
- EPF
- EIS
- Annual Bonus
- Company Trip
- Allowance Provided
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任职要求 / Requirements
• 工作经验 / Experience:
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