Digital Customer Service Representative
Hulmers Malaysia Sdn. Bhd. Shah Alam Full-time
Prior Ecommerce Customer Service experience
- Excellent phone/email communication skills
- Ability to handle high volume customer interactions
- Strong problem-solving and decision-making abilities
- Effective time management skills
- Ability to multitask and prioritize tasks
- Detail-oriented and accurate data entry
- Familiarity with Ecommerce platforms and order workflows
- Respond to customer inquiries and resolve their issues via email, phone, or chat.
- Assist customers with placing orders, tracking shipments, and processing returns.
- Provide product information and recommendations to customers.
- Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfilment.
- Maintain accurate records of customer interactions and transactions.
- Identify and escalate complex issues to senior representatives or supervisors.
- Stay up to date with product knowledge and industry trends to provide excellent customer service.
- Continuously improve customer service processes and procedures.
- Annual Leave
- Medical and Hospitalisation Leave
- SOCSO
- EPF
- EIS
- Training Provided
- Allowance Provided
- Career Advancement Opportunities
- Performance Bonus
- Overtime Pay
- 5 Working Days
Agensi Pekerjaan Mango Global Technologies Sdn BhdKuala Lumpur, 19 km from Shah Alam
advertising concepts such as CPC, CPM, targeting, and conversion tracking
Willing to Join on Date / Preferred Immediate Joiners
Position : Customer Service Representative - Social Media Ads
Location: EQ Site, Malaysia
DOJ: 18th May,2026
⏰Shift: Rotational...
Cadvision Systems Sdn BhdPetaling Jaya, 9 km from Shah Alam
Engineering Solutions Provider in ASEAN, earning recognition and trust from customers and industries alike. We strive to deliver exceptional services and solutions that meet the evolving needs of our clients in the region.
Who are we looking for this role...
Cross Border TalentsKuala Lumpur, 19 km from Shah Alam
Customer Service Representative (Mandarin / Cantonese / Taiwanese Speakers)
Kuala Lumpur & Penang – Onsite Only
We are looking for motivated and customer-focused Mandarin, Cantonese, and Taiwanese speaking Customer Service Representatives to join...