Technical Engineer (Mandarin Speaker)

apartmentAgensi Pekerjaan Career International FOS Sdn Bhd placeKuala Lumpur scheduleFull-time calendar_month 
Experienced applicant with at least SPM qualification or above. More experience is plus point. SPM: at least 2 years. Diploma: at least few months. Degree: at least few months.
  • Able to read, speak & type Mandarin traditional words
  • Able to work during Malaysia's Public Holiday with Replacement Leave given.
  • In-depth knowledge of identity and access management mechanisms in 365 environments.
  • Expertise in managing Multi-Factor Authentication (MFA) and Single Sign-On (SSO) solutions, and familiarity with the integration of client-related services.
  • Azure AD: Proficient in Azure Active Directory, including User Provisioning, Group Management, and Role-Based Access Control (RBAC)
  • Familiar with OAuth, SAML and OpenID Connect, which are common security protocols used in client-Platform.
  • Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.
  • Experience in the enterprise customer arena.
  • Face-to-face customer engagement skills.
  • Excellent written, oral and presentation skills.
  • Troubleshooting knowledge & skills.
  • Good understanding of ITIL/Service Management.
  • Passion for new innovative technology and drive customer transformation.
  • Demonstrate effective balance between business and technical acumen.
  • Ability to effectively recognize and adapt to change.
  • Ability to deliver presentations and discuss complimentary products at a solutions level.
  • Ability to handle customer critical issues and work in difficult situations.
  • EPF/SOCSO
  • Annual Leave
  • Medical benefits
  • KPI Allowance
  • Normal working hour & working days'
  • Training provided
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