Pastry Head
Ticco Success Sdn Bhd Petaling Jaya Full-time
Requirements
- Proven experience in pastry/kitchen leadership role
- Strong knowledge in baking, dessert production, and kitchen operations
- Ability to work under tight deadlines and high-pressure environments
- Good leadership, communication, and problem-solving skills
- Strong understanding of cost control and operational efficiency
- Attention to detail and quality-driven
- Creative and innovative mindset
- Strong discipline and ability to handle stress
- Result-oriented with good business awareness
Job Summary
The Pastry Head is responsible for overseeing all pastry and dessert operations, including product development, production planning, quality control, and cost management. This role requires strong leadership, the ability to work under pressure, and a high level of creativity and consistency to support business growth.
Key Responsibilities- Product Development (R&D)
- Lead the research and development of new pastry and dessert items
- Continuously improve existing products in terms of taste, presentation, and cost efficiency
- Ensure all recipes are standardized and documented
- Training & Quality Control
- Train kitchen and outlet staff on pastry preparation, SOPs, and plating standards
- Maintain consistent product quality across all outlets
- Conduct regular checks to ensure compliance with hygiene and food safety standards
- Operations & Production
- Plan and manage daily production schedules to meet operational needs
- Ensure timely delivery of products, especially during peak periods and tight deadlines
- Maintain efficiency while working under high-pressure environments
- Costing & Sourcing
- Monitor and control food cost, ingredient usage, and wastage
- Work closely with suppliers on sourcing, pricing, and quality of ingredients
- Ensure cost-effective production without compromising quality
- Manpower Planning & Labor Control
- Plan manpower requirements and optimize staff scheduling
- Monitor and control labor cost and productivity
- Lead, supervise, and motivate the pastry team
- Sales & Business Support
- Support sales growth through menu innovation and seasonal offerings
- Collaborate with operations and marketing teams on promotions and product launches
- Analyze product performance and contribute to revenue improvement strategies
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Training Provided
- Allowance Provided
- Flexible Working Hours
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