Asisstant Manager, Brand Merchandise

apartmentZUS COFFEE placeSubang Jaya scheduleFull-time calendar_month 
Position Responsibilities:

Hiring Objective: Responsible for managing merchandise development, execution, and coordination across Malaysia & Singapore markets to support brand campaigns, customer engagement, and business growth.

Primary Job Responsibilities:

  • Manage merchandise roll-out planning and execution to ensure products are available in MYSG stores according to launch timelines.
  • Coordinate merchandise allocation, replenishment, and stock movement across outlets to support sales performance.
  • Monitor sales performance, inventory levels, and product movement to optimize merchandise assortment planning.
  • Handle merchandise pricing setup, price tag coordination, and promotion execution for store launches and campaigns.
  • Work closely with Operations and Supply Chain teams to ensure smooth product distribution and stock availability.
  • Lead end-to-end merchandise development and execution for lifestyle merchandise, packaging, limited editions, and campaign-related products.
  • Coordinate cross-functional collaboration with Marketing, Operations, Supply Chain, QA/QC, and Creative teams to ensure smooth merchandise launches.
  • Manage product development timelines from concept, sampling, production, to launch execution.
  • Conduct market research, trend analysis, and competitor benchmarking to identify new merchandise opportunities.
  • Ensure merchandise launches are aligned with brand direction, campaign objectives, and operational readiness.
  • Monitor and control merchandise inventory to minimize overstock, shortages, and aging stock risks.
  • Support merchandise sales analysis, forecasting, and promotional planning to drive business growth.
  • Maintain merchandise master data, product information, and launch documentation accuracy.

Secondary Job Responsibilities:

  • Assist in preparing sales reports, inventory analysis, and merchandise performance tracking.
  • Support store roll-out planning, promotional campaigns, and seasonal merchandise launches.
  • Coordinate with internal teams on POSM, price tags, product information, and launch materials preparation.
  • Support supplier communication, sample arrangement, and product quality follow-up.
  • Assist in visual merchandising setup and store display coordination for MYSG outlets.
  • Handle ad-hoc merchandise projects and operational support as assigned by management.
Qualifications & Experiences
  • Bachelor’s Degree in Business, Marketing, Retail Management, Merchandising, Industrial Design, or equivalent.
  • Minimum 3–7 years of experience in Retail Merchandising, Brand Merchandise, Product Development, or related fields.
  • Experience in Retail chain, lifestyle merchandise, FMCG or F&B retail industry is preferred.
  • Experience in handling product launches, supplier coordination, inventory planning, and sales analysis will be an added advantage.
  • Experience in multi-store or multi-market coordination is preferred.
  • Proficient in Microsoft Office, especially Excel and PowerPoint.
  • Strong knowledge in merchandising operations, inventory planning, and product development processes.
  • Good analytical, planning, and reporting skills.
  • Basic understanding of pricing, promotion planning, and merchandise sales analysis.
  • Ability to manage multiple timelines and coordinate across departments in a fast-paced environment.
  • Proactive and responsible
  • Detail-oriented and organized
  • Strong communication and cross-functional collaboration skills
  • Results-oriented with strong sense of urgency
  • Positive attitude and able to work under pressure
  • Good problem-solving and multitasking abilities
  • Creative with commercial and business mindset
  • Adaptable and able to work in a fast-paced retail environment

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