Mid-Market Account Manager (Sarawak)

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Role Purpose: To build and maintain long-term relationships with mid-market clients, understand their needs, and offer tailored Maxis solutions that drive mutual success.

Key Responsibilities:

• Develop strategic and tactical plans for a larger market portfolio.
• Meet KPIs and goals for acquiring new accounts.
• Identify and pursue new business opportunities.
• Analyze market strategies and financial data for decision-making.
• Maintain confidentiality of company information and tenders.
• Expand account depth and breadth.
• Support collections team with customer aging.
• Maintain and update CRM pipeline consistently.
• Create and manage account plans for all clients.
• Collaborate with ECO for operational efficiency.
• Drive opportunities to closure with clear plans.
• Monitor post-sales activities and ensure timely delivery.
• Work with Solution Sales/Pre-Sales to identify new solutions for account growth.

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.