Medical Sales Application Engineer

As a Medical Sales Application Engineer, you are passionate about translating the value of our software to specific customer situations. Are you analytical and communicative? Do you have a passion for innovation in 3D printing and software? Do you love to travel? If so, you might be the person we are looking for to join our team!

• Engage in the solution-selling process by understanding the technical needs and wants of customers or prospects, demonstrating the capabilities of the solutions, and providing justifications to showcase how the solution meets their requirements
• Guide customers by providing high-quality technical support and expertise for various medical applications (via email, telephone, live web meetings, or physical visits) while constantly seeking upsell opportunities to expand existing accounts
• Manage software evaluations during trial or testing periods, ensuring customer software licenses run smoothly
• Confidently deliver workshops and presentations in conference settings or during prospect visits
• Actively analyze software functionalities, evaluate performance in comparison with other software in the market, and work closely with product development teams to improve our solutions
• Collaborate with marketing to curate content such as tutorial videos and local promotional material
• Maintain effective data collection and reporting systems, such as complaint handling, to meet regulatory requirements
• Support audit activities, including post-audit responses and documentation
• Provide second-level support and backup for all APAC markets, specifically for areas where the time zone poses challenges for communication with HQ

• Bachelor’s degree in biomedical engineering or biomedical sciences
• A natural interest and passion for medical and innovative technologies
• Knowledge, experience, or qualifications in 3D CAD (computer-aided design), medical imaging (radiology/CT/MRI scanners), or anatomy are advantageous
• Results-driven, motivated, and good at following up with internal and external stakeholders
• Strong organizational skills with a pragmatic, hands-on, and flexible approach to work