Key Account Officer / Executive

Job Summary:

Responsible for managing and nurturing relationships with key clients and developing strategic account plans to drive customer retention and revenue growth.

Job Descriptions:

• Act as the primary point of contact to build and maintain strong relationships with key clients by understanding their business needs and ensuring their satisfaction with products or services.
• Develop and execute strategic account plans to drive growth and maximize revenue.
• Stay updated on competitor activities and industry trends to identify new business opportunities within existing accounts and strategize to expand business in the market.
• Conduct regular client business reviews and performance analyses on a weekly and monthly basis.
• Work closely with internal teams, such as GTM, marketing, customer service etc., to deliver exceptional customer experiences.
• Must possess at least Diploma/Advanced Diploma/Bachelor's Degree or equivalent
• Required language(s): English, Mandarin and Bahasa Malaysia
• Preferably 1-year Consultative selling experience, Fresh Grads are welcome to apply.
• Proficiency in Microsoft Office includes Excel, Words and Power Point
• Excellent interpersonal relationship skills
• Strong planning, time management and organizational skills
• Ability to thrive in a fast-paced and creative environment.